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Our Stories

Get the latest stories showcasing what it means to be Customer First, People Led and Innovation Driven – and how we’re moving our world forward by delivering what matters.

A reporter riding along with a driver in a UPS package car

Customer First

TODAY show and more put UPS’s holiday triumphs center stage
A look behind the curtain on how UPS conquers the holiday rush
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Two people in front of a house with christmas lights

Customer First

Santa, swap your sleigh for UPS – a leader in on-time holiday deliveries
A letter to the North Pole
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A UPSers inside a cross-dock facility operating a forklift and loading a pallet of UPS Healthcare packages into a truck for delivery.

Innovation Driven

UPS adds two new cross-docks in Europe to meet growing healthcare demand
Boosting our global footprint to better serve patients everywhere
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A lineup of boxes and returns at the Happy Returns Return Bar, conveniently located in The UPS Store.

Customer First

How we’re making customer returns easy: Happy Returns x UPS
Now you can return items as easily as you buy them
Read More
A uniformed UPS driver delivering a case of Hazard’s Hop Water

Customer First

UPS and Shippo deliver digital convenience and fizzy hops for veteran-owned business
Your new favorite zero-proof delivered thanks to premium logistics
Read More
A smiling, happy baby surrounded by Milk by Mom packets of freeze-dried breast milk, pumped at home and delivered quickly by UPS.

Customer First

UPS delivers cold chain powered convenience to mothers with Milk by Mom
We’re making things simple every step of the way
Read More
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